Privacy Policy

📊 1. Information We Collect

At Orient Solutions Inc., we are committed to protecting your privacy. When you visit our website or interact with our stores on eBay, Amazon, or Walmart, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address when you contact us through our website forms or make a purchase through our marketplace stores.
• Order Information: Purchase history, product preferences, and transaction details processed through the respective marketplace platforms (eBay, Amazon, Walmart).
• Technical Data: IP address, browser type, device information, and browsing behavior when you visit our website.
• Communication Data: Messages, inquiries, and feedback you submit through our contact form or customer service channels.

🎯 2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and ship your orders placed through our marketplace stores.
• Customer Support: To respond to your inquiries, questions, and provide assistance with products or orders.
• Business Operations: To maintain our website, improve our product offerings, and analyze business performance.
• Legal Compliance: To comply with applicable laws, regulations, and marketplace seller requirements.
• Marketing Communications: With your consent, to send you updates about new products, promotions, or company news. You can opt out at any time.

🤝 3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Marketplace Platforms: When you purchase through eBay, Amazon, or Walmart, your order information is shared with those platforms as necessary to complete the transaction.
• Shipping Partners: Your name and shipping address are shared with carriers (USPS, FedEx, UPS, etc.) to deliver your orders.
• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business operations, or servicing customers, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental regulation, we may disclose information to comply with legal obligations.

🍪 4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our website.

• Essential Cookies: Necessary for the website to function properly and cannot be disabled.
• Analytics Cookies: Help us understand visitor behavior and improve website performance (e.g., page visits, time on site).
• Preference Cookies: Remember your settings and preferences for a more personalized experience.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

🔐 5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission on our website
• Regular security assessments and monitoring of our systems
• Restricted access to personal information to authorized personnel only
• Secure data storage with industry-standard protection protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain a high level of protection.

✅ 6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
• Data Portability: Request a transfer of your data to another organization where technically feasible.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

🔗 7. Third-Party Links

Our website may contain links to third-party websites, including our store pages on eBay, Amazon, and Walmart. This Privacy Policy does not apply to those platforms. We encourage you to review the privacy policies of any third-party sites you visit:

• eBay Privacy Policy: Available on eBay.com
• Amazon Privacy Notice: Available on Amazon.com
• Walmart Privacy Policy: Available on Walmart.com

Orient Solutions Inc. is not responsible for the privacy practices or content of third-party websites.

👶 8. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our records.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website
• Notify you of material changes through our website or via email where appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.

📧 10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: